Client Rights and Responsibilities Policy:
As a client of AFABC, you can expect: To be treated with respect. We will respect your family-type, religion, ethnicity, culture and your opinions. To have your personal information and family history kept private and strictly confidential, with one exception: if you disclose information that leads us to be concerned that you may have hurt or may hurt a child, we have a duty to report our concern to the proper authorities. To have fair and equitable access to services where and when they are provided. When you inquire about our services, you will be given information to enable you to decide if our services are of interest to you, and to determine if you are eligible. To be heard – AFABC is always open to comments or suggestions about our services. If you have a complaint, AFABC has a formal complaint procedure which is available to all clients on our website or by request. As a participant in our group programs and services, AFABC has the expectation that if you participate, you will:Treat your co-participants with respect and understand that their adoption experiences, family-type, religion, ethnicity, culture and opinions may or may not be the same as yours. Respect the privacy and confidentiality of the group. Our rule is “what is said in the group stays in the group”.
I HAVE READ AND AGREE TO THE CLIENT RIGHTS AND RESPONSIBILITIES POLICY